URGENT: Locked out of paid plan, chat bot blocks me because I'm logged in via free email

I bought a paid Creative Cloud subscription on a new Google account in Turkey. Right after, Google suspended the account, so I can no longer use ‘Continue with Google’ or access the inbox. I created this free account just to get support, but the automated chat bot completely blocks me from speaking to a live agent because this email has no plan. I need a representative to help me migrate my paid subscription to a working email using my payment details