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M
Michael Ringer
Participant
May 31, 2022
Question

VAT - No more.

  • May 31, 2022
  • 1 reply
  • 555 views

Hi,

 

When I signed up for my Adobe account my business was VAT registered, but I have recently de-registered.

 

I need Adobe to know this so they stop treating me as VAT Registered, but I just can't get in touch with them! The website is a maze of hyperlinks that all end up in the same place.

 

Does anybody know how I would contact Adobe to address this?

 

Thanks!

This topic has been closed for replies.

1 reply

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
May 31, 2022

Michael, you can find information on removing the VAT ID in https://helpx.adobe.com/manage-account/using/update-vat-id-for-eu-countries.html.  If you are unsuccessful or would like assistance, please begin a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen and if the window fails, open is unresponsive, then please use a different device to contact us.

    M
    Michael RingerAuthor
    Participant
    June 29, 2022

    Hello Jeff,

     

    Thank you for this information - I need to remove my VAT ID which isn't an option, the guideance you have linked to only seems to be for changing it.

     

    The link for opening a chat system just starts the labyrinth of support links aimed at directing me away from the cha - I really just need to contact somebody at adobe but this just doesn't seem to be an option!

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    June 29, 2022

    I am sorry you continue to encounter problems contacting us, Michael.  I would recommend using a different device to contact us at https://helpx.adobe.com/contact.html?rghtup=autoOpen you can also click on the View Other Contact options, at the top left of the window, to have a phone number displayed for your country/region.

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