VAT number returns after deletion. Please remove it from my billing profile and future invoices.

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50 vue
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Cannot remove VAT/NIP number from my Adobe billing profile. It returns after deletion.

kglad

Community Expert

did you change your payment per https://helpx.adobe.com/manage-account/using/update-billing-information.html

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E

emiltocAuteur

Participant

Yes, I changed and updated my payment details several times. Each time I remove the VAT/NIP number and save the changes, it automatically reappears. The system only allows me to replace it with another number, not remove it completely.

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kglad

Community Expert

then you’ll need to contact adobe support. you can use the chat option to reach an agent.

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