Skip to main content
noel_4691
Participant
May 30, 2025
Answered

Voidaanko sopia

Hei! Olen. Noel Rissanen minä olin vahignossa ostanut adobe stock. Vuosi tilauksen minun piti ostaa vain kuukausi. Olisiko mitenkään mahdolista että peruisitte minun 1v tilaus veloitamatta minulla ei ole rahaa maksaa summaa.Kiitos

kglad
kgladCorrect answer
Community Expert
May 30, 2025

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html



and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.



if you're unable to follow the steps described, you'll need to await help from an adobe employee for the next step.  (if you don't get a reply here from a badged employee within 24 hours, repost.)

View reply

3 replies

gupta shivangi
gupta shivangi
Legend
May 30, 2025

Hi Noel,

I checked and found that you followed the articles shared by the experts above and cancelled your subscriptions already. 

Let us know if you have any additional questions.
^Shivangi

Translate
kglad
Community Expert
kgladCommunity Expert
Community Expert
May 30, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">
Translate
kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
May 30, 2025

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html



and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.



if you're unable to follow the steps described, you'll need to await help from an adobe employee for the next step.  (if you don't get a reply here from a badged employee within 24 hours, repost.)

Translate
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices