Answered

Vrácení odešlé platby

Forum|Forum|7 months ago
November 23, 2025
1 reply
105 views

Dobrý den,

zapomněla jsem zrušit předplatné na tento rok a odešla mi platba. Chtěla bych platbu stronovat. Poradíte mi prosím jak na to?

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Correct answer gupta shivangi

Hi @kateřina_8139,

Thanks for reaching out.

I reviewed your account details and found that you have an annual prepaid plan for Adobe Acrobat Pro. Please follow the steps for cancelling the plan mentioned in this article: https://adobe.ly/3Kna725

Also, I would recommend you to go through this article to understand the subscription terms before you proceed with cancellation: https://adobe.ly/3XKE9zM

Let me know if you have any questions.

^Shivangi

gupta shivangiCorrect answer

Legend

Hi @kateřina_8139,

Thanks for reaching out.

I reviewed your account details and found that you have an annual prepaid plan for Adobe Acrobat Pro. Please follow the steps for cancelling the plan mentioned in this article: https://adobe.ly/3Kna725

Also, I would recommend you to go through this article to understand the subscription terms before you proceed with cancellation: https://adobe.ly/3XKE9zM

Let me know if you have any questions.

^Shivangi

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