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Clinton photography
Clinton photography
Participant
March 31, 2026
Answered

Waiting 16 hours for a photoshop elements 2025 purchased from Argos. Told it should take two hours. Argos have put order in to Adobe.

  • March 31, 2026
  • 3 replies
  • 45 views

My download is still not arrived after a 16 hour wait. Not happy might ask for refund. Nev going to use Adobe again. 

    Correct answer Jeff_A_Wright

    ​@Clinton photography, thanks for posting. I can confirm that there are no active subscriptions for your purchase of Photoshop Elements 2025 under your account. 

     

    You will want to follow the helpful advice offered by @Ged_Traynor and reach out to Argos if that is who you used to make your purchase, @Clinton photography.  

     

    You can also go to https://www.adobe.com/products/photoshop-elements.html to purchase a license for Photoshop Elements 2026 from Adobe directly. The purchase and download process will be much faster than what you have posted, ​@Clinton photography.

    3 replies

    NB, colourmanagement
    Community Expert
    NB, colourmanagementCommunity Expert
    Community Expert
    April 1, 2026

    ​@Clinton photography I’m looking at Argos here, rather than Adobe. 

    Jeff_A_Wright
    Community Manager
    Jeff_A_WrightCommunity ManagerCorrect answer
    Community Manager
    March 31, 2026

    ​@Clinton photography, thanks for posting. I can confirm that there are no active subscriptions for your purchase of Photoshop Elements 2025 under your account. 

     

    You will want to follow the helpful advice offered by @Ged_Traynor and reach out to Argos if that is who you used to make your purchase, @Clinton photography.  

     

    You can also go to https://www.adobe.com/products/photoshop-elements.html to purchase a license for Photoshop Elements 2026 from Adobe directly. The purchase and download process will be much faster than what you have posted, ​@Clinton photography.

    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity Expert
    Community Expert
    March 31, 2026

    ​@Clinton photography you’ll need to contact Argos about the issue

    https://help.argos.co.uk/help/ordering/i-havent-received-the-code-for-my-digital-download/72625

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