waiting a month to buy a substance account

Question

I have been using the same Adobe account for more than 10 years while in Australia. Now that I am living in Turkey, I need to buy Substance Designer, but the currency is always displayed in AUD, and I cannot add another credit card because the country section is locked to Australia. I have been trying to solve this issue with the support team for a month, but they have not been able to help me. My portfolio page is now closed, and this is affecting my business greatly. I do not know what to do. If I change my email and get a new account, I will lose all of my Behance and portfolio pages. I only want to buy a Substance account and getting my portfoilio page back. I am still waiting for a solution.

kglad · Answer

The country associated with your adobe id must match the store you purchase from and must match the payment address. otherwise, change what's necessary:

change your country on adobe.com, https://www.adobe.com/international/selector/

change country associated with adobe id - https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

change credit card and/or billing address, https://helpx.adobe.com/manage-account/using/update-billing-information.html

change currency - https://forums.adobe.com/thread/1999694 change store - http://www.adobe.com/store_selector/storeselector.html

change adobe.com website language - https://forums.adobe.com/thread/1999693