Skip to main content
Participant
February 7, 2022
Answered

Want to cancel my plan, no "manage plan" button!

  • February 7, 2022
  • 1 reply
  • 874 views

Hi, I'm trying to cancel my adobe CC plan and according to this page https://helpx.adobe.com/manage-account/using/cancel-subscription.html

And there should be an "Manage plan" button but there is none.
There was another thread in this forum with a similar problem where the account was managed from an organisation but this is my own account so no one else have access to cancel but me. 

Thank you in advance!

This topic has been closed for replies.
Correct answer Jeffrey_A_Wright

Sarap, if the manage plan option is unavailable, then please begin a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen so a member of our support team can review the account and help you with the cancellation process.

1 reply

Jeffrey_A_Wright
Jeffrey_A_WrightCorrect answer
Legend
February 7, 2022

Sarap, if the manage plan option is unavailable, then please begin a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen so a member of our support team can review the account and help you with the cancellation process.