Want to cancel my trial

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I want to cancel my trial, buat after 2-3 days, it's just showing that they renew my package etc.

Today is the last day and I dont want get charge. Is this a trap or what ?

Community Expert

You can cancel it, follow the steps in the given in the article https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

If charged you would be refunded automatically in 10-14 days subject to conditions. See refund rules at https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

-Manan

kglad

Community Expert

and make sure you check your account ( https://account.adobe.com ) to confirm everything was cancelled. you should also receive (and save) the email adobe will send you confirming your cancellation(s).

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AkanshaAshra

Community Manager

Hi avid_impression91de
Thank you for writing in.

We checked your account and can see that you’ve already connected with our support team under case ADB-47683588-D7H3. We hope the assistance provided by the team has helped address your concern.

If you need any further assistance, please feel free to let us know.

^Akansha

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M

Manan Joshi

Correct answer

Community Expert

You can cancel it, follow the steps in the given in the article https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

If charged you would be refunded automatically in 10-14 days subject to conditions. See refund rules at https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

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-Manan

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