Skip to main content
D
Draco_DK
Participant
September 28, 2019
Answered

Want to upgrade, cancelled my Photography sub.. but still can't upgrade

  • September 28, 2019
  • 1 reply
  • 350 views
Ive been using the Photography subscription on LR and PS, Now I see Adobe got a limited offer on all aps -40% one year and i want to use this offer. When i tried to buy this All apps, the systems sayes because i got the Photography subscription. i need to cancel this first. So i Cancelled the subscription whit last subscription on 30. September 2019 and the limited offer ends 30. September 2019.. I already tried logging out, but still says i cant buy the all apps because my Photography subscription.. Tried the support chat, but still no responce. Anyone else having trouble upgrading whit a limited offer?
    This topic has been closed for replies.
    Correct answer Draco_DK

    Adobe Sale support, fixed it and got the All Apps offer 🙂

    1 reply

    D
    Draco_DKAuthorCorrect answer
    Participant
    September 28, 2019

    Adobe Sale support, fixed it and got the All Apps offer 🙂

    M
    maospa
    Participant
    September 29, 2019
    Hi, I have the same issue.. How did you make?
    D
    Draco_DKAuthor
    Participant
    September 30, 2019
    Waited 45-60min on the support chat (when trying to buy, in the lower right corner there is a chat icon).. then they changed somthings and after 15min i had the All Apps offer.
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices