Was charged for a free trial

Forum|Forum|2 months ago
November 18, 2025
1 reply
92 views

I signed up for a free trial for adobes pdf editor and canceled my subscrition the day after, I was still charged 7 days later and since theres no way to call I'm here. Is there anyway To fix this?

Billing

Peru Bob

Community Expert

How did you cancel?

Did you receive an email confirmation of the cancellation?

Refunds can take up to 14 business days.

See here:
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
and here:
https://helpx.adobe.com/manage-account/using/cancel-subscription.html

A

astraea_9798Author

Participating Frequently

I cancelled directly through adobes website, and i recieved the email a day after

Peru Bob

Community Expert

You should receive a refund.

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