We can’t verify your subscription status.

For years I have payed for Creative Cloud Photographers (Photoshop & Lightroom) and have had the same problem on my home computer, even after upgrading Windows OSes trouth the years the only support I get is this lousy community here, its' redicoulus! You are clearly not caring about your paying customers to the point that I am going to cancel my subscription for real and going to another prouduct!!! I am a hobby photographer who pays a hefty price for your "industry standard" software although I use it like 6 times a year. But every time of this 6 time a year it's the same whole story again, and now I'm fed up and furious!!!

If I don't get answer soon, because you didnd't even read until here, it's another proof you don't care and your support is just so terrible! And your subscription verification process is just buggy beyond belief!!!

There have been are hunders of users posting this same issue with your products over and over the years with non of them I've read really solvingn anything. How does the process even actually work, so we could really troubleshoot. But none of the Adobe people seem to go into real problem solving techniques in the threads, feels like all we get are weekend keyboard warriors...

Everytime, and I mean really everytime I wake my computer form sleep, any Adobe software, in this case Photoshop, Lightrom or the Creative Cloud desktop make me sign-in which in the first two cases I do now with a passkey, it tells me I overused my allowance of two machines. One is my work machine, which seems to work flawlessly and the other is this, my home computer (typhoon), which isn't recognized in this moment (see screenshots). So I sign the other "Ghost" computer out and can proceed. But then I get the stupid "We can’t verify your subscription status." message with error code 18000. Reason being it cannot reach the internet. Hellooo, doesn't the sign-in only work with an internet connection?! According to error code articles it says 18000 means I'm running a virtual machine! No I'm not, it's a bare metal installation!  Oh yeah, before you ask using another sign-in method (Password/MFA with SMS or Email code) doesn't help either. It's anyway also ridicoulus that the Creative Cloud Desktop app doesn't support passkeys, is it using another older version of the authentication system? There, after sign-in it even actually says, I've just been signed out, I need to sign-in, WTF!!!

The only way I succeed with the whole process and can use my payed software again, is when I freshly boot my computer. But after coming home from a vacation and wanting to sort through all my new photos and wanting to post process them in a couple of sessions, I get to do that every day for a week and that's why I'm going berserk now!

And don't you dare suggest any of the obvious solutions repeated in all thoses misreable threds previously. I've checked all, and I mean all, the suggested solution in those threads to no avail. I'm not a layman, I'm a professional Azure cloud architect and and have been a Windows engineer all my career. I did:

- Network is up and runnning and I can reach adobe.com via https - doh, how else would I post this.

- Time is in sync, I have an Active Directory domain running with my client syncing with Domain Controllers via Kerberos, which is also time sensitive and wouldn't let my sign-in to Windows if not in sync. The DCs get their time from an online ntp source.

- obviously I've signed-out already from all the apps and signed-in again.

- I don't have Trend-Micro Antivirus installed or any other 3rd-party of that sorts, only the out-of-the-box Windows Defender.

- The hosts file is untouched with default content as it comes with the fresh install of Windows (10/11).

- https://lm.licenses.adobe.com/vact/ping gives me a pong.

- there are no proxy settings active.

- GlobalSign root CA cert is fine.

- Windows Credential Manager is running and I've tried clearing all Adobe credentials from it.

- I'm not using a VPN client, don't have any installed at all.

I've only stopped short of re-installing the whole software because the issue persists beyond fresh installs of Windows 10 and 11, when I also freshly installed the Adobe software.

So, do have want to give it a try and suggest something new?