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Participant
June 17, 2025
Question

We can't verify your subscription status error is coming WHILE I HAVE CHECK UPDATE AND WIFI PROPERLY

  • June 17, 2025
  • 1 reply
  • 199 views

As I have told that We can't verify your subscription status error is coming WHILE I HAVE CHECK UPDATE AND WIFI PROPERLY.I am again want to tell that i have use these iadobe nstructions one by one but nothing solved the isuue 

We can't verify your subscription status

If you encounter this error message in Acrobat on a Windows system, particularly when you have Trend Micro antivirus version 15.0 or earlier installed and activated, follow these steps to troubleshoot:

  • Learn how to fix the issue by following the instructions provided.
  • If the problem persists, ensure TLS 1.2 is enabled on the Windows device.
  • If the issue persists, try uninstalling and reinstalling Acrobat.

 

 

so now i am going to uninstall photoshop but this isuue wasted my time as i opened photshop to start working on my project not for time waste

 

this is the laptop that i am using =

Lenovo Legion 5 AMD Ryzen 5 Hexa Core 4600H - (8 GB/512 GB SSD/Windows 10 Home/4 GB Graphics/NVIDIA GeForce GTX 1650/120 HZ) 5 15ARH05 Gaming Laptop (15.6 inch, Phantom Black, 2.3 kg)

1 reply

kglad
Community Expert
Community Expert
June 17, 2025

use an updated, non-opera browser in private/incognito mode.