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Known Participant
April 28, 2021
Question

We can’t verify your subscription status. We can’t reach the Adobe servers. This may be because you

  • April 28, 2021
  • 1 reply
  • 1949 views

https://ibb.co/ysMrRyB

 

I have urgent work that needs to be done and this kept happening for days. Guess its high time to say GOod bye adobe F this, i felt stupid by paying to this s**

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1 reply

kglad
Community Expert
Community Expert
April 28, 2021

confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

 

do you see both logos? if you can and still see a connection error try these steps, https://helpx.adobe.com/download-install/kb/common-network-connectivity-issues.html

 

if those all fail, white list the adobe network endpoints, https://helpx.adobe.com/enterprise/kb/network-endpoints.html

Known Participant
April 28, 2021

Yes , i can see. and adobe still always ask for logins, and deny login (i can only login CC desktop app) for a good amount of time. i deleted OBM database file but to no avail. From what i see other posts there is no fix for the recurring logins, or is it solved ? 

kglad
Community Expert
Community Expert
April 28, 2021

did you try the 4 steps listed in the 2nd link?