We couldn't process your payment. Please check your payment details. If the issue persists, try another payment method or contact your bank.

Question

Hello, I've been trying to purchase the Adobe Premiere individual plan, but I keep getting the payment error "We couldn't process your payment."

I've tried using multiple cards, but I receive the same error each time. Could you please assist me in resolving this issue? Thank you.

Manan Joshi · Accepted Answer

Connect with Adobe Support to get assistance on thishttps://helpx.adobe.com/contact.html?rghtup=autoOpen

kglad · Answer

try using a mobile phone's updated non-opera browser with wifi disabled to make your purchase.

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