"We couldn't process your payment with the information on file" arrrgggghhhhhh!

Ever since I consolidated my acrobat licenses with the rest of my adobe products, auto-billing has been a nightmare.  My credit card info has NOT changed, yet every time I log in to my admin portal I see the message:  "We couldn't process your payment with the information on file. Please update the billing info..."

Now we've skipped a billing cycle so there is the threat that we'll be locked out of our apps.  I did a chat with adobe and they kept telling me to update the credit card.  There's nothing to update!  It would be one thing if the credit card never worked, but it always worked in the past.  I need a solution to this recurring problem because I can't babysit what is supposed to be automatic billing.  Any help is appreciated.  thanks!