Skip to main content
Fizzie41
Participant
March 2, 2026
Question

"Welcome" message shows wrong name

My Adobe account appears to use the correct name, but the Welcome message in all the apps uses the wrong name. If it helps, I have a student account.

    1 reply

    kglad
    Community Expert
    Community Expert
    March 2, 2026

    sign out and then sign back into your cc desktop app using your account checking id.

    Translate