What a terrible, terrible company
Ive had Adobe trying to bill me on every possible payment method, every 5 days for almost 2 years. Now it hasn't been every 5 days for a straight 2 years, but the past several months have been. Since I figured I would try again to cancel my account, I set off to the support site to figure out if it had gotten any easier since the last time I went around in circles here. Nope, still the same, all forced to go around in a circle or to pages that don't have the cancel account link, as the support site says.
The fact that the entire time I've had a career in IT, 26years to be exact, Adobe has always had terrible support and almost behaves like some multi-level marketing company with the ridiculous software "rentals", making it almost impossible to cancel the recurring accounts, and just the overall sliminess of Adobe, it's beyond old. Not to mention all the lawsuits for going after people for supposed "lost sales" on products that you have no idea if people would ever buy. Here's a tip: if you have to do all these things just to make a buck, or to trick people into continuing with your recurring "services, and not to mention the absurd prices for the bloatware you're passing off as a quality product, this is one company that truly deserves to go bankrupt.
Just for the record, your support loop telling me how to cancel my account for the last 20 minutes has resulted in approximately 26 tabs open in my browser from all the links I've clicked on this site. You really should be ashamed of the way your company does these things.
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