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Participant
December 28, 2021
Question

What am I getting charged for?

  • December 28, 2021
  • 3 replies
  • 420 views

I have no idea what my charge of is for, in the past 5 month on the 27th every month I have been charge $22.80. How do I find out what it is that I'm paying for so that I could cancel it?!!!!

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3 replies

Participant
January 18, 2022

I have no idea what my charge of is for, in the past 5 months on the 27th every month I have been charged $22.80. How do I find out what it is that I'm paying for so that I could cancel it?!!!!

Community Manager
January 18, 2022

Hi Filip22712059rhy7,

 

We're so sorry about this! Definitely not what we want to hear. Our team can help you out with your account at http://adobe.ly/contactus.

 

Thanks,

Saquib

ProDesignTools
Community Expert
Community Expert
December 30, 2021

Go to https://account.adobe.com/plan to see what plan you're subscribed to.

 

These Adobe help pages may also be of assistance if you wish to change or cancel your plan:

https://helpx.adobe.com/manage-account/using/change-plan.html

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

*** Note that Adobe does not do support by email, so beware of scammers and answering anyone who sends you a private message via this forum. ***

Community Manager
December 28, 2021

Hi there,

 

We request you to open a ticket here so that our experts could help you with all the details.

 

Thanks,

Manmeet