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Participating Frequently
August 14, 2017
Answered

What exactly happens to the apps if I cancel creative cloud?

  • August 14, 2017
  • 11 replies
  • 85295 views

I've had creative cloud for 2 years as a student.  From September I'm no longer able to afford this.  I'm wondering what will happen to all the apps installed on my desktop once that expires? (Lightroom, photoshop, premiere Pro, etc).

I was under the impression I'd get to keep them but no longer get software updates or support once I stop subscribing.  Is this the case, or will I just be unable to use any of the apps?  If so this seems incredibly unfair, if I had bought the CDs (like it used to be) I'd get to keep the older versions but no longer have support.

Please clarify.

Correct answer John T Smith

A software subscription (from any company) is like a car lease... stop paying and you stop using

So, if you cancel your subscription, the programs will stop working

Photoshop/Premiere Elements are purchased with a serial number

11 replies

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
August 14, 2017

A software subscription (from any company) is like a car lease... stop paying and you stop using

So, if you cancel your subscription, the programs will stop working

Photoshop/Premiere Elements are purchased with a serial number

dgolubovAuthor
Participating Frequently
August 15, 2017

Your analogy fails because it's actually possible to keep a leased car after a certain amount of time.

And so it would make perfect sense to keep the software but not get any new upgrades or support, just like you would with your car analogy, you just keep the old model, instead of getting an upgraded model.  Just like it happens with other software and also the old model of buying the CD then being FREE to choose whether to pay a subscription to get upgrades/support.

So, another unsatisfied soon to be ex-customer.  Well done.

dgolubovAuthor
Participating Frequently
August 15, 2017

And why do I have FOUR different versions of, let's say Adobe Photoshop on my Adobe folder?  Will all of those get wiped out once license expires or will they just sit there, locked?  Does that mean I had FOUR cars during my lease period?