What happened?

Thanks for posting your question about your recently purchased subscription to this public discussion forum, Andreea. I can confirm that you successfully started a subscription to Acrobat.

Did you have any additional questions, Andrea? What are you trying to accomplish with your new subscription?  ^JW

New services may take a while to process through the payment system and get credited to your account.

When did you subscribe?

check your account, https://account.adobe.com

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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