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Participant
July 18, 2020
Question

When can I get a refund?

  • July 18, 2020
  • 2 replies
  • 139 views
  • It's been over a month since I canceled it, but I still haven't gotten a refund. When can I get money?
    This topic has been closed for replies.

    2 replies

    Just Shoot Me
    Legend
    July 18, 2020

    I moved your post over from the poorly named Community Help forum, which is for getting help using this forum system, to a better forum. To Account, Payment & Plan forum


    I hope this helps. Best of luck to you.

    Community Expert
    July 18, 2020

    For refund rules, refer the following link
    https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

     

    If you are convinced that you are eligible for a refund then contact support. Click on the following link
    https://helpx.adobe.com/contact.html
    Make sure you are logged into your AdobeID, your browser has cookies enabled and no script blocker is enabled. Click on the chat icon on the bottom right.
    Also be mindful of answering anyone who sends you a private message. See the following for more information about scammers
    https://tinyurl.com/y7cfrr7y

    -Manan

    -Manan