When does my annual plan expire?

Forum|Forum|1 year ago
February 16, 2025
2 replies
2655 views

I have been on the Adobe Stock pay monthly annual plan since 2021. I am considering cancelling my subscription. How can I see when my annual plan expires?

Troubleshooting

Correct answer kglad

Thank you. May I ask how you found this information?

it's in you screenshot

Nancy OShea

Community Expert

[Moderator moved this from Stock Contributors to Account, Payment & Plan.]

Your online account shows when your plan is due to be renewed.

https://account.adobe.com/plans

To avoid early termination fees, wait until your 12th month of service to cancel. And be sure to use up your available credits & download assets beforehand. Once you cancel, everything stops.

===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE CUSTOMER CARE:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen

Hope that helps.

Nancy O'Shea— Product User & Community Expert

J

JohnnyAirAuthor

Inspiring

I can't find the expiration date there. Here is a pdf of Screen Shots. Maybe if I have been subscribed for more than 12 months I can cancel anytime without penalty. Is that the case?

I_cannot_find_an_expiration_date.pdf

kglad

Community Expert

@JohnnyAir

you have an annual plan paid monthly. mar 17th is your anniversary date. you can cancel without penalty after your 12th payment is made

Jill_C

Community Expert

Log on to your creativecloud.com account, click on your icon in the upper right corner, then choose Manage Account. That page will show all active subscriptions and their expiration date, as well as your payment info.

Jill C., Forum Volunteer

J

JohnnyAirAuthor

Inspiring

Thank you. Yes I've been there but cannot find an expiration date.

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