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brokerdave2
Participant
December 9, 2020
Question

When Opening Adobe DC I get a blank sign in window

  • December 9, 2020
  • 1 reply
  • 307 views

I cannot sign in and I have reisntalled and moved the prefernecs folder -- Any idea for a Windows 10 HP Desktop. It works fine on all my other computers. It has rendered the program useless

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1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
December 9, 2020

sign out and then back in to your cc desktop application: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

 

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brokerdave2Author
Participant
December 17, 2020

I tried that. No luck.... I Uninstalled everything and reinstalled and DC PRO still does not work

kglad
Community Expert
kgladCommunity Expert
Community Expert
December 17, 2020

reset your preferences, https://forums.adobe.com/thread/1595848?start=0&tstart=0d reinstall

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