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Participating Frequently
October 10, 2026
Question

Whenever i try to login to communities with my main account, it redirects me to main page of communities. Any idea why?

As title says, i am having this problem at the moment. Support couldn’t help it. Like did my main account suspended or something? If so why? Only thing i did was posting a bug report two days ago. I am really confused about this.

    15 replies

    Participating Frequently
    October 13, 2026

    Okay just found a new bug. The reason for this little bit spamming. For a while any messages i sent did not go. That is the reason for “Test post". I guess i am in my bug season.

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    kglad
    Community Expert
    Community Expert
    October 13, 2026

    ​@adaptable_Charm0343 

     

    there have been some forum changes over the past few days trying to restrict certain posts.

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    ShivangiGupta
    Community Manager
    Community Manager
    October 12, 2026

    Hi @adaptable_Charm0343,


    Thank you for reaching out, and I'm sorry to hear you're having trouble accessing the Adobe Community. I understand how inconvenient it can be when you're trying to get help and are repeatedly redirected back to the main homepage.

    To help us get this resolved for you as quickly as possible, could you let us know which Adobe product or service you're seeking assistance with, and provide a brief description of your issue?

    With that information, we can direct you to the appropriate community board and make sure your question reaches the right experts who can assist further.

    We're here to help and will do our best to get you connected to the correct support resources as quickly as possible. We look forward to hearing back from you.

    Regards,

    Shivangi

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    ^Shivangi
    Participating Frequently
    October 12, 2026

    Hi. It is for community forums. I can’t login to community forums on my main account. Whenever i try i am redirected to main page of communities. My main account screen name is miidesign.

     

    Thanks for your help.

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    kglad
    Community Expert
    Community Expert
    October 12, 2026

    ​@adaptable_Charm0343 

     

     did you use a mobile phone’s update (non-opera) browser with wifi disabled?

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    Participating Frequently
    October 11, 2026

    test post

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    Participating Frequently
    October 11, 2026

    Added information: my screen name was miidesign. I am guessing i am banned for whoever banned me thinking i duplicate bug report. But the new bug report i posted was new one while other one was solved. And i noticed community manager responded to my old bug report from posted 21 days ago, like i just posted that new and responded with small attitude. 

     

    So if you guys can solve this, i will be very happy. Because i wasn’t disrespectful to anyone, followed the guidelines etc. There isn’t a legitimate reason for my ban. (Assuming it is a ban).

     

    In the case it is a ban, i am hoping you won’t go for the “ignore the person until go away” with explanation of “we can’t do that”.

     

    As you can imagine, i am tad bit annoyed because of the uncertainty of the situation.

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    kglad
    Community Expert
    Community Expert
    October 10, 2026

    use a mobile phone’s update (non-opera) browser with wifi disabled

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    Participating Frequently
    October 11, 2026

    Unfortunately it didn’t work. I think it is related to how i can’t change my display name either. There is something wrong with my account.

     

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