Participant

Question

Where can I change my billing address?

9 replies
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Hello,

I need to change my billing adress – specifically, I mean the street and house number. My invoice currently shows a completely different address, and I need it to match my actual address for billing purposes.

I've seen a lot of guides that people post in this community chat, but none of the links offer the option to actually change the necessary details on the invoice.

What can I do?

Many thanks, Ondrej

Billing

John T Smith

Community Expert

I am a customer like you, so all I have are some saved links

Be sure that everything matches
Manage your cloud plan https://helpx.adobe.com/manage-account.html

https://helpx.adobe.com/ca/account/individual/manage-your-account/change-primary-email-adobe-account.html

https://helpx.adobe.com/manage-account/using/update-billing-information.html?linkId=100000307515930

https://helpx.adobe.com/manage-account/using/update-vat-id-for-eu-countries.html?linkId=100000307515931

Country https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

Credit card https://helpx.adobe.com/manage-account/using/update-billing-information.html

Store http://www.adobe.com/store_selector/storeselector.html

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gupta shivangi

Legend

Hi @Ter�n Brno,

We appreciate you reaching out. The billing address is automatically picked up from the address associated with your credit card used for purchasing the Adobe subscription.

Do you wish to change that? Looking forward to your response.

^SG

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T

Ter�n BrnoAuthor

Participant

Hello,
Thank you for your response!
According to information from our administrative office, it would be
beneficial to update the billing address to:
<address removed>

Also, it would help our accountant if the name of our organization appeared
first instead of the person's name. Is this possible?

I appreciate your help,
Kristýna Businská

<info removed>

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kglad

Community Expert

@Ter�n Brno

do not reply via email, or remove your signature before sending. and are you the admin of a teams/enterprise subscription?

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kglad

Community Expert

https://helpx.adobe.com/manage-account/using/update-billing-information.html

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M

Michael29227000um73

Participant

They are asking to update the billing address. Whatever you linked clearly does not allow a user to do that. It allows users to update a zip code and that's it. Go through the steps yourself.

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kglad

Community Expert

@Michael29227000um73

are you trying to change your address on the invoice?

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