Where can I request a refund

Forum|Forum|8 months ago
October 16, 2025
2 replies
258 views

I had believed my account to be deleted but was charged 34 dollars today, I would like to request a refund.

Billing

Correct answer Jeffrey_A_Wright

Tarik, thanks for posting about your recent charges to this public discussion forum. Please click on https://adobe.ly/3KUaDob to speak with a member of our team who can help you. Please use a different device to contact us if you are unable to reach anyone or are redirected to this public discussion forum. ^JW

justintneal

Participant

I also have issues concerning an unauthorized auto payment. I noticed I have been charged for about 6months now. I am unaware of some of these charges, and I have in the past used free trial options and canceled after the free trials ended, but I am still being charged monthly. I tried calling the provided contact number, but I could only reach the automated system. I need to talk to someone to understand this issue, and I also need my refunds. How can I talk to someone?

kglad

Community Expert

@justintneal

adobe only offers one trial. after that first trial, any other attempts to start trials will result in subscriptions.

use https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html to find the charged accounts and then check those accounts https://account.adobe.com to see what you still need to cancel if you do not want theem

Jeffrey_A_WrightCorrect answer

Legend

Tarik, thanks for posting about your recent charges to this public discussion forum. Please click on https://adobe.ly/3KUaDob to speak with a member of our team who can help you. Please use a different device to contact us if you are unable to reach anyone or are redirected to this public discussion forum. ^JW

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