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Mdad2004
Participant
April 2, 2026
Question

While signing in to my adobe account, I mistakenly entered my DoB 2024 instead of 2004. Now I can't access to that account, what should I do?

  • April 2, 2026
  • 1 reply
  • 15 views

I recently created my Adobe account to use Adobe Express through my Airtel subscription. While signing up, I accidentally entered my Date of Birth incorrectly as 2024 instead of 2000.Due to this mistake, my account is now being treated as a minor account, and I am unable to access Adobe services.I request you to please update my correct Date of Birth to 2000 and restore full access to my account. I am willing to provide any required ID proof for verification.

    1 reply

    kglad
    Community Expert
    Community Expert
    April 2, 2026

    see