Why am I being charged?

Forum|Forum|2 months ago
November 5, 2025
2 replies
145 views

Why am I being charged extra after I cancel my dormant subscription? Very annoyed Adobe. Remind me to tell everyone never to do business with you.

L

Liza5C0C

Community Manager

Hello @janh52592996 - There's no active or cancelled Adobe Stock subscription associated with the account you are using on forums.

J

janh52592996Author

Participant

I don't even know what stock is. This is the only place where i could actually post something. I hate Adobe for charging me extra just for cancelling Photoshop. The right response is: 'Sorry, we will refund you'. Not: 'Oh uh... i don't see a stock subscription'.

Jill_C

Community Expert

You posted in the Stock forum; the purpose of this forum is to discuss issues related to the Adobe Stock imagery service, thus the answer indicating that you don't have a Stock subscription.. The correct forum for issues related to other Adobe products is this one:

https://community.adobe.com/t5/account-payment-plan/ct-p/ct-account-payment-and-plan?page=1&sort=latest_replies&lang=all&tabid=all

When you select an Annual subscription you are getting a better price than for a month-to-month subscription; therefore, if you cancel before the end of the subscription period you are subject to early termination penalties.

Jill C., Forum Volunteer

Jill_C

Community Expert

Did you read the help pages regarding cancellation?

https://helpx.adobe.com/stock/kb/cancel-membership-subscription-stock.html

Jill C., Forum Volunteer

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