Why am I being charged by Adobe?

Forum|Forum|23 days ago
March 18, 2026
3 replies
220 views

Hi , I have the same problem as Karin. And I see i have been charged. I am confused and I could not find a customer help to ask .,

Can you please help me as well

Thanks

This topic has been closed for replies.

Correct answer Dave Creamer of IDEAS

When you went to your account, you would see any plans you are currently subscribed to. Look for the Manage Plan button:

From there, you will see a cancel option. Keep in mind that if you did a trial, you agreed to subscribe after the trial has ended when you signed up.

You generally don’t get a refund for the time left, so if your subscription renews April 15, then your subscription would end then. .

AishaNaeem

Participant

Hi

I cancelled my subcription and was refunded. there were no subcriptions. suddenly i got charged again in march. i had cancelled in february and ecen got email. i think i was even refunded for feb and charged again for march now. HELP ME THERE IS NO EMAIL AND THE PROCESS IS SO COMPLEX. ITS MY HARD EARNED MONEY

Peru Bob

Community Expert

Does it show an active account, or does it show that it was canceled?

Sara RahmanAuthor

Participant

I had the same as Karin , as when I cansceled the email was like AI assisstant cancelatiin i did not realised. Now I canceled the hole plan again. Cause I did not want to be charged as I just needed that for a short time.

Peru Bob

Community Expert

@Sara Rahman

Check your account:

https://account.adobe.com/