Why am I charged for a subscription I cancelled?

Forum|Forum|20 hours ago
July 6, 2026
1 reply
18 views

I cancelled my subscription days before my free trail was up and now I’m getting charged for the same subscription I had previously cancelled and my account says I have acrobat pro even though I had cancelled it.

Correct answer Peru Bob

@Priscilla_oliv

It looks like you only cancelled the Acrobat AI Assistant. You also need to cancel Adobe Acrobat.

Check your account:

https://account.adobe.com/

M

Manan Joshi

Community Expert

Did you get any confirmation email for the cancellation? If not then probably it did not go through.

-Manan

P

Priscilla_olivAuthor

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