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Participant
November 21, 2023
Question

Why am i paying?

  • November 21, 2023
  • 2 replies
  • 104 views

Hi. Idk why it takes money fro. My account i dont even know what this app is. Can someone help get a refund idk whats going on 

    This topic has been closed for replies.

    2 replies

    kglad
    Community Expert
    Community Expert
    November 21, 2023
    jane-e
    Community Expert
    Community Expert
    November 21, 2023

    @Mohammed31055821mwno 

     

    Users on this forum cannot see you account info and cannot assist with billing questions. This forum is answered mainly by volunteers who are not Adobe employees. You will need to contact Adobe Customer Care directly, as they are the only ones who can assist.

     

    Try the link to auto-open the Chat:
    https://helpx.adobe.com/contact.html?rghtup=autoOpen  
    Type "agent"

    If your browser blocks the Chat window, try the troubleshooting tips here:
    https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

    You can also send a post through X (formerly Twitter) to @AdobeCare.

    Do not reply to PMs, which are likely to be scammers.

     

    I've moved your post to Account, Payment, & Plan.

     

     

    A second Community Expert will also reply and repeat everything I've said.


    ~ Jane