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December 22, 2025
Question

Why am I subscribed still when I cancelled all of mine?

  • December 22, 2025
  • 1 reply
  • 89 views

Hi, I'm rather angry. I cancelled all my subscriptions but I've been randomly charged every month again. I went back into my account and it tells me that I now have signed on to Adobe stock??? I have never EVER asked to have a subscription for these ever. I'd like my money back please this is really unfair, please cancel my subscription, I'm not paying 100 and whatever it is to stop it because you've basically scammed me out of money in the first place. I cancelled all my subscriptions in the first place because I don't have the money for this, please stop and stop taking money from me for things I didn't ask for!!! If anyone knows a way I can contact a real life person it would be much appreciated. Thank you. 

1 reply

kglad
Community Expert
Community Expert
December 22, 2025

check your account, https://account.adobe.com

what's it show?

eg, any payment problems,?
more than one subscription?
only the plan(s) you want?

Jeffrey_A_Wright
Legend
December 22, 2025

I am sorry, Vibrant_parent, but I don't see any charges from this year under the account you used to create your public discussion post. Please see https://adobe.ly/458RVQY to locate the account with the active subscription to Adobe Stock. ^JW