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Participant
September 10, 2026
Question

Why am I was charged twice? I selected the photographer plan (1tb), it was 7 days free period, and in the end today I was charged $115 and $126.66. in my transaction history on adobe profile I have both these transactions with equal transaction id.

  • September 10, 2026
  • 2 replies
  • 15 views

Help please 

    2 replies

    kglad
    Community Expert
    Community Expert
    September 10, 2026

    use https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html to see if there’s more than one account being charged and check that/those account/s,  https://account.adobe.com 

    Participant
    September 10, 2026

    See the attachments