Question

Why are you charging ₹29 from my bank account?

Forum|Forum|4 months ago
January 14, 2026
2 replies
50 views

Why are you charging ₹29 from my bank account?

i cencel your plane but I don't have any refound. why?

please try to solve my problems.

[moved by moderator from the CC Desktop forum]

Billing

Community Expert

Community Expert

if your account shows no subscription, use https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html?linkId=100000379229962 to check the correct account.

Community Expert

Community Expert

It can take up to 14 business days for a refund to be issued.

Check your account to be sure you canceled properly.

https://account.adobe.com/

Also see here:

https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
and here:
https://helpx.adobe.com/manage-account/using/cancel-subscription.html