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WilliamRambow
Participant
June 26, 2022
Question

Why can’t I upgrade my storage?

  • June 26, 2022
  • 2 replies
  • 162 views

Hi, I have a Creative Cloud Students plan and would like to upgrade my storage, since I've started using Lightroom intensively. I've found the support page on upgrading your storage, but when I follow the instructions I only get the options to change my plan or cancel it – not to simply upgrade the storage. Is this because I'm on a student plan? Is there a different way to upgrade storage? Thanks!

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2 replies

gupta shivangi
Legend
June 27, 2022

Hi William,

We appreciate you writing in. Did you obtain your subscription through an educational institute? If yes, please contact the admin to reach out to us.

Peru Bob
Community Expert
Community Expert
June 26, 2022

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html