Skip to main content
Participant
October 21, 2026
Answered

why did i get charged when i canceled my FREE sub for 7 days

Why did I get charged for my free subscription for 7 days? I canceled it the 6 day because there was no use for it. I want my refund. And thanks to y'all and the lies, I received my bank info and it too away YOU GUESSED IT, it closed my account because of yall. 

    AkanshaAshra
    AkanshaAshraCorrect answer
    Community Manager
    October 21, 2026

    Hi caring_neighborfc6b,
    Thank you for reaching out to the community.

    We understand your concern. For further assistance with this matter, we kindly recommend connecting with the Adobe Support team, as they can review the details and provide the appropriate guidance

    You can connect with them here: Contact Adobe Support

    Thank you for your understanding.

    ^Akansha

    2 replies

    kglad
    Community Expert
    Community Expert
    October 21, 2026

    refunds are automatic if you qualify.

     

    meanwhile, check your account, https://account.adobe.com 

     

    to make sure it shows no subscriptions.

    Translate
    AkanshaAshra
    Community Manager
    AkanshaAshraCommunity ManagerCorrect answer
    Community Manager
    October 21, 2026

    Hi caring_neighborfc6b,
    Thank you for reaching out to the community.

    We understand your concern. For further assistance with this matter, we kindly recommend connecting with the Adobe Support team, as they can review the details and provide the appropriate guidance

    You can connect with them here: Contact Adobe Support

    Thank you for your understanding.

    ^Akansha

    Translate