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Participant
December 23, 2021
Question

Why do I get payment reminders when you have my card already? Makes me wanna quit adobe!

  • December 23, 2021
  • 2 replies
  • 233 views

Every time I open a document you for some reason have to remind me my next payment is in 9, 8, 7 6, 5 4 3 2 1 days I KNOW!!!!!!

 

You have my credit card, the info is correct, you've already charged it, why do you need to remind me! There's nothing wrong except YOU!!!!! Stop getting in the way!

 

THIS MAKES ME WANT TO STOP USING ADOBE!!!!

Insult to injury sometimes it pops up WHILE working, and IF THE DOCUMENT IS RENDERING A FILTER IT LOCKS THE APP!!!! I CANT CLICK OK WHEN ITS RENDERING!!!!!!!!!!!

RENDER CANT COMPLETE WHEN A DIALOG IS OPEN!!!!!!!

 

ive given you money what more do you want, i dont understand, why are you nagging me with this and getting in the way constantly? this is why people dislike adobe.

This topic has been closed for replies.

2 replies

John T Smith
Community Expert
Community Expert
December 24, 2021

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

jane-e
Community Expert
Community Expert
December 24, 2021

Moved to Account, Payment, and Plan

 

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