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Participant
August 21, 2023
Question

Why does the support line keep hanging up on me?

  • August 21, 2023
  • 2 replies
  • 437 views

I am trying to untangle two license accounts I have. Every time i call Adobe, i am hung up on.

What the heck?

Anyone got any ideas how I can get them to talk to me.

Thanks

 

 

2 replies

Participant
June 5, 2024

I had the same issue when I tried to cancel. I said the word cancel and the representative hung up on me. This happened 4 times!

try67
Community Expert
Community Expert
August 21, 2023

Try the chat or Twitter:

Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(make sure pop-ups are not blocked; type "Agent" to chat with a real person, or via phone)
Twitter: https://twitter.com/AdobeCare