Why does the support line keep hanging up on me?

I am trying to untangle two license accounts I have. Every time i call Adobe, i am hung up on.

What the heck?

Anyone got any ideas how I can get them to talk to me.

Thanks

Community Expert

@Melodic_fane698

Use online chat. Log-in below:

Click the chat icon and ask for an Agent.

Phone support isn’t available in all regions & time zones.

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Nancy O'Shea— Product User & Community Expert

Participant

No matter what prompt I choose, the automated phone system hangs up on me. How can I get a live person?

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Community Expert

@Melodic_fane698

with what do you need help?

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Participant

I had the same issue when I tried to cancel. I said the word cancel and the representative hung up on me. This happened 4 times!

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Community Expert

Try the chat or Twitter:

Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(make sure pop-ups are not blocked; type "Agent" to chat with a real person, or via phone)
Twitter: https://twitter.com/AdobeCare

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