It's been a year since I am trying to buy Adobe Lr subscription. First I thought, it's not accepting my payment method because it requires an otp. But now it does not require any otp, and I am still not able to make any purchase. Does it require credit card only?
This is a public forum, you need the link to Adobe support, not other users
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https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
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