why I haven't join any plan need to paid but the bank was paid

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Hi @Fearless_vibrancy3f00 

We checked the email address used to post your query, but we couldn't find any active Adobe subscription associated with it. To help us investigate further, please repost your query using the email address linked to the Adobe account used for the purchase.

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Hope this helps, let us know if you face any other issues.

^Akansha