Why I still charged after canceling my subscriotion? Refund me pls

I canceled my plan the day before the free plan trial. But I still charged??

Community Expert

Log in and go here to check your account to determine your status https://account.adobe.com

-be sure you cancelled EVERYTHING

This is a public forum, not Adobe support... other users can't see your account to help
This is the correct way to contact support
https://helpx.adobe.com/contact.html?rghtup=autoOpen

- and enter AGENT in the box asking How can we help you?

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Community Manager

Hi @Incredible_Mischiefb462

Thank you for posting in the community.

We checked your account and can see that you have two subscriptions:

Adobe Acrobat Pro – This subscription has been cancelled.
Adobe Acrobat AI Assistant Plus – This is an active monthly subscription purchased in October.

If you wish to cancel the active subscription, please refer to the articles below:

Hope this helps, let us know if any other issues.

^Akansha

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