Why was I charged more than once for more than one plan

Question

@Jeffrey_A_Wright The exact same thing happened to me too. I pay waaaay too much now and I am wondering with whom I should talk for the refund! Thank Goodness I checked my account and saw many withdrawals from my bank account that made me question.

Jeffrey_A_Wright · Accepted Answer

Thanks for the update, ​@gina_13. I see that you were able to contact us for the first time today and that any unneeded plans were cancelled. Please use the steps listed athttps://helpx.adobe.com/x-productkb/policy-pricing/customer-support-portal.htmlif you need to make any updates to support caseADB-43945146-Z9W0.

Jeffrey_A_Wright · Answer

​@gina_13thanks for posting to this public discussion forum. I see that you currently have three different active monthly subscriptions. Please seehttps://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.htmlto cancel any of your unneeded commitments to Adobe.For more information on the cancellation and refundprocess, seehttps://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html#month-to-month.

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