Why was I charged when I canceled my subscription?

Thank you for posting, ​@Ann2349516380l4.

My apologies for any confusion you had with the cancellation process, and I am sorry you did not find more value in our services.

I reviewed the subscription associated with this account and can confirm that you had an Adobe Acrobat Standard subscription that began on 11/7/2025 and was canceled on 8/7/2026.

Because this is a monthly subscription, cancellation stops future renewals but does not immediately end access. Your subscription remains available through the remainder of the billing period for which you have already paid.

You can review your plans, billing history, and subscription details by signing in to your Adobe account: https://account.adobe.com.

You can also review Adobe's subscription and cancellation terms here: https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html.

Please update this public discussion thread if you have any additional questions, ​@Ann2349516380l4.