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D
dnickers
Participant
May 24, 2020
Answered

Will Adobe CC work if I delete the files from Program Files (x86)?

  • May 24, 2020
  • 4 replies
  • 3640 views

I’ve have a subscription with Adobe for my personal computer through my employer. I had to ‘re-up’ today and this time to Adobe CC. (Was CS6.) I followed the instructions, downloaded the Adobe CC desktop application, and when it finished installing I updated select tools including Photoshop and InDesign. When I tried to open Photoshop, it wouldn’t: a notice appeared saying my hard dive was too full and that I needed to clear space. I checked and, with the new Adobe download and updates, I’ve crossed a line I must have been close to - I only have 5.2GB of free space now. Adobe takes up a lot of hard drive space and I noticed that it exists both in Program Files and in Program Files (x86.) I've read that the Program Files (x86) folder is needed for backward compatibility for Windows 32-bit versions. I love my PC, but have little understanding of what makes it tick. Can I delete the Adobe folder in Program Files (x86) and still be able to open and view pdfs that were created or saved on a 32 bit system? Thanks very much.

This topic has been closed for replies.
Correct answer John T Smith

You don't delete folders, you UN-install the programs you don't need

4 replies

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
April 9, 2023

Even if you clear enough space to install it, you will need considerable free space for system and temp files, or your computer may run too slowly for a happy experience with Adobe software.

Consider installing a larger hard drive.  

What size is your current drive?  Is it a HDD or SSD?

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
April 10, 2023

The OP surely did find a solution by now. The initial post was from 2020. I'm locking this now.

ABAMBO | Hard- and Software Engineer | Photographer
    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    April 9, 2023

    This may help https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html to remove programs

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    May 24, 2020

    Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + all other apps you intend to use.  Requirements vary by product so check all of them.
    https://helpx.adobe.com/creative-cloud/system-requirements.html

     

    Do not delete files from Program files (x86) or Program Files.

     

    OPTION 1:  Get a bigger computer with more primary hard disk space.

     

    OPTION 2: Free-up the primary drive by uninstalling all non-essential programs.  Move work files to externals.  Use Windows Disk Utilities to Defragment your primary drive.

     

    Nancy O'Shea— Product User & Community Expert
      D
      dnickersAuthor
      Participant
      June 1, 2020

      Thanks for all the replies.

       

      I've been moving files to externals and to Drive and used the defragment tool. I've picked up some space, going from 5.3GB free space to 15.2GB.  I'll keep going, though, because I just received the same message. 

       

      Thanks again.

      John T Smith
      Community Expert
      John T SmithCommunity ExpertCorrect answer
      Community Expert
      May 24, 2020

      You don't delete folders, you UN-install the programs you don't need

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