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Barak0D4D
Participant
June 5, 2021
Answered

Will CS6 products appear in Adobe Creative Cloud?

  • June 5, 2021
  • 3 replies
  • 276 views

Hello there, 

 

I bought around 8 years ago CS6  via my university (many customers/users under same serial number) and opened my Adobe ID account.

When I logged in Adobe Creative Cloud under my adobe ID i saw that allegedly, I have no softwares linked in my account. Days before Creative Clouds, when I logged in I saw the have Iluustrator, Indesign, Photoshop etc...

Maybe these softwares sholud not appear in CC anyway?

This topic has been closed for replies.
Correct answer Nancy OShea

If you had a unique serial number, it would show in your account portal under products.

https://account.adobe.com/products.

 

If your school purchased a volume license for students & faculty, it may not show in your portal because the school's plan was probably revoked by now.  CS6 has been discontinued & unsupported since 2017 when Adobe pulled Creative Suite off the shelves.

 

With the rare exception of Fireworks, your paid Creative Cloud all apps plan does NOT include access to outdated CS6 products. 

 

3 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
June 5, 2021

If you had a unique serial number, it would show in your account portal under products.

https://account.adobe.com/products.

 

If your school purchased a volume license for students & faculty, it may not show in your portal because the school's plan was probably revoked by now.  CS6 has been discontinued & unsupported since 2017 when Adobe pulled Creative Suite off the shelves.

 

With the rare exception of Fireworks, your paid Creative Cloud all apps plan does NOT include access to outdated CS6 products. 

 

Nancy O'Shea— Product User & Community Expert
    B
    Barak0D4DAuthor
    Participant
    June 6, 2021

    Thank You

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    June 5, 2021

    For CS6/CS5 (CS4 and earlier are now dead products) the ONLY way to use the programs is if you purchased and still have your serial number

     

    Log-in to your Adobe account and click this link https://account.adobe.com/products

     

    I bought CS5 while I worked at a University and I was given my own serial number

      Peru Bob
      Community Expert
      Peru BobCommunity Expert
      Community Expert
      June 5, 2021

      CS6 will not appear in Creative Cloud.

        B
        Barak0D4DAuthor
        Participant
        June 6, 2021

        Thank you

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