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RamseySprague
Participant
July 18, 2021
Answered

Will receipts of payment by Adobe to acknowlege subscription payment received be made available?

  • July 18, 2021
  • 1 reply
  • 448 views

Invoice history is available, but receipt of payment information isn't made available. This is very frustrating for independent contractors who have to prove expenditures for reimbursement. Many, many, many other subscriptions services simply make an acknowledging ledger in the billing history they make available to subscribers. Having to secondarily access my bank account to record a date of payment is very inconvenient.

 

Will receipts of payment by Adobe to acknowlege subscription payment received be made available?

 

Thanks.

Correct answer Kanikas

Hi there, 

 

The receipt of payment is not available with Adobe, however, thanks for sharing your views. I shall definitely pass this on to our team.

Let us know if there is anything else we can help you with. 

Thanks 

Kanika 

1 reply

Kanikas
KanikasCorrect answer
Legend
July 19, 2021

Hi there, 

 

The receipt of payment is not available with Adobe, however, thanks for sharing your views. I shall definitely pass this on to our team.

Let us know if there is anything else we can help you with. 

Thanks 

Kanika 

    C
    coldwellbanker2022
    Participant
    November 12, 2024

    Hi, I have the same question as RamseySprague from 2021. I see Its been over 3 years now–did your team finally figure out a way its customers can get receipts? Invoices are NO GOOD when trying to get reimbursed from my employer that doesnt pay the bills on time and I decided to use my own credit card to get you paid and so I dont get so many interuptions while Im working. Even the REnamed account would help for when I submitted my first payments. We need something– the last 4 digits of our credit cards on your Invoices need to be implemented for your customers, or it needs to show somewhere in our accounts. Ive been a customer since Adobe started its company when we used to purchase our own sofeware.. (I miss those days). Can anyone help with this simple accounts request please? It is incredibly frustrating. Thank you, Donna

    Kanikas
    Kanikas
    Legend
    November 12, 2024

    Hi Coldwell McNeeley,

    We hear you. As I understand you are looking for reciepts that atleast have the last 4 digitd of the Credit card used. Our team is working on having something similar for the convenience of our users. Please stay connect with the community to get more updates around the same.

     

    Thanks
    ^KS

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