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Participant
January 1, 2022
Answered

Wo wird die Laufzeit des Abos angezeigt?

  • January 1, 2022
  • 3 replies
  • 5270 views

Unter "Abo verwalten" steht kein Datum und ich habe gerade einen zweiten Code zur Verlängerung eingegeben. Leider sehe ich nirgends, ob die Eingabe erfolgreich war. Hatte keinerlei Meldung erhalten. Wenn ich den Code erneut unter "Neuen Code einlösen" eingebe, kommt allerdings eine Meldung, dass dieser Code bereits eingelöst wurde.

Correct answer DeanUtian

Is your issue now resolved?

3 replies

DeanUtianCommunity ExpertCorrect answer
Community Expert
January 6, 2022

Is your issue now resolved?

Participant
January 6, 2022

Yes, thanks!

Community Expert
January 2, 2022

The page with your product details may not have refreshed.


The main account page (https://account.adobe.com/) should have a Billing and payment section (top right) that states when your subscription needs to be renewed. For example, mine says:
Redeem a new code by <date>

 

The Products page (https://account.adobe.com/products) should show the products you've registed ane the Registration Date. It does show expiry date for subscriptions.

John T Smith
Community Expert
Community Expert
January 1, 2022

Try this - Log-in to your Adobe account and click this link https://account.adobe.com/products

Participant
January 6, 2022

Thanks!