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Participant
June 11, 2020
Question

Wrong charges being levied for cancellation

  • June 11, 2020
  • 1 reply
  • 251 views

i had taken adobe acrobat plan. my usage is less n hence i dont need this. But i was never informed about the cancellation charges which look at rs 5577 now. this is fraud n not expected n not informed earlier.

 

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1 reply

John T Smith
Community Expert
Community Expert
June 11, 2020

When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/legal/subscription-terms.html
-LOTS of screen pics of the terms https://community.adobe.com/t5/Get-Started/Creative-Cloud-One-Years-Subcription-help/td-p/10379854 in reply #4
-Purchasing FAQ https://community.adobe.com/t5/Get-Started/Purchasing-FAQ-How-do-I-purchase-a-Creative-Cloud-membership/td-p/7431151