Wrong city location in CC account.

Forum|Forum|5 years ago
December 12, 2020
1 reply
618 views

Hi, why I see the city of Olomouc even though I am from Prague. It is 300 km away. I do not understand???

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kglad

Community Expert

sign out and see if that's you.

balkovskyAuthor

Known Participant

It's me, but why does he write the location so inaccurately? It used to write incorrectly Device (other OS and browser) That's ok, but now the location is wrong.

I have a long-term problem with logging in to CC several times a day.Viz. our comunication https://community.adobe.com/t5/account-payment-plan/why-do-i-have-to-log-in-of-creative-cloud-several-times-a-day/td-p/11397542?page=1

I've solved it several times with Adobe support.But the problem still persists. I suspect it will be related to these errors.

kglad

Community Expert

i don't know how adobe id's the location where you sign in. they must take info from your internet connection and use something to convert that to a location but i don't know any details.

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